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Acing Conflict Resolution & Problem-Solving for First Time Managers

The Business Objective

The FMCG company’s primary aim was to equip its managers with the conflict management and problem-solving skills needed to excel in resolving workplace conflicts and tackling challenges effectively. Their main objectives were to:

How AntWalk Helped

A power packed session aimed at Conflict Management & Problem-Solving know-hows

2+ Competency-oriented Curriculum like conflict management, & stakeholder management

Spearheaded by Mr. Abhishek Sengupta (EX- Corporate Trainer/Consultant at Koeing/EY)

Personalized action plans focused on individual participant’s needs

The managers learned conflict resolution and problem-solving skills from AntWalk’s experts, who customized the workshop according to their needs and goals. AntWalk expertise offered significant assistance in the following ways:

The interactive sessions, featuring role-playing exercises and real-world scenarios, ensured the skills learned were immediately applicable and directly relevant to the daily interactions CCEs face.

83%

of learners demonstrated engagement and satisfaction

91%

of learners’ praise content coverage

63%

attendance and unmatched engagement

Impact

This skill development program had a significant impact, with managers achieving remarkable skills:

Excellent program for dealing with conflict and solving problems on a daily basis.

~ Sanjay Biswa

The training made a difference.

~ Parth Gopal Chakraborty

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