Acing Conflict Resolution & Problem-Solving for First Time Managers
The Business Objective
- Explore diverse conflict management styles and diverse resolution methods to effectively handle disputes professionally
- Discover effective ways to navigate conflicts and challenges among diverse stakeholders, nurturing a culture of workplace collaboration and inclusivity
- Create a personalized action plan to tackle workplace challenges and conflicts efficiently
- Leverage expertise to handle workplace conflicts constructively, fostering unity and employing strategic thinking skills for operational excellence
How AntWalk Helped
A power packed session aimed at Conflict Management & Problem-Solving know-hows
2+ Competency-oriented Curriculum like conflict management, & stakeholder management
Spearheaded by Mr. Abhishek Sengupta (EX- Corporate Trainer/Consultant at Koeing/EY)
Personalized action plans focused on individual participant’s needs
The managers learned conflict resolution and problem-solving skills from AntWalk’s experts, who customized the workshop according to their needs and goals. AntWalk expertise offered significant assistance in the following ways:
- By providing individualized guidance, led by industry experts ensuring learners receive guidance from seasoned professionals
- By applying proven and tested techniques to resolve issues and achieve your goals which will ultimately solve problems with confidence and efficiency
- Introduced managers to tried-and-true conflict management and problem-solving techniques, equipping them with practical skills for real-world application
- Supported client in developing a positive and collaborative mindset that will help them lead and inspire others
The interactive sessions, featuring role-playing exercises and real-world scenarios, ensured the skills learned were immediately applicable and directly relevant to the daily interactions CCEs face.
83%
of learners demonstrated engagement and satisfaction
91%
of learners’ praise content coverage
63%
attendance and unmatched engagement
Impact
This skill development program had a significant impact, with managers achieving remarkable skills:
- By providing personalised guidance for managers, led by industry experts ensuring learners receive guidance from seasoned professionals
- By applying proven and tested problem-solving techniques to resolve issues and achieve your goals which will ultimately solve problems with confidence and efficiency
- Introduced managers to effective conflict management strategies and problem-solving methods, equipping them with practical skills for real-world application
- Supported the FMCG company in developing a positive and collaborative leadership mindset that will help managers lead and empower others
Excellent program for dealing with conflict and solving problems on a daily basis.
~ Sanjay Biswa
The training made a difference.
~ Parth Gopal Chakraborty
